Hiring a 24-hour security guard service for your business or property is an excellent way to ensure the safety of your employees, customers, and assets. However, it is not enough to hire security guards; you need to partner with them to get the best results. This blog post will provide seven tips for working effectively with 24-hour security guards to ensure maximum safety.
1. Establish Clear Communication Channels
Effective communication is vital when working with 24-hour security guards. You need to establish clear communication channels so that you can contact the security guards whenever there is an emergency or if you have concerns about the safety of your property. Ensure you have a reliable way to communicate with the security guards, such as a dedicated phone line, email address, or a two-way radio system.
2. Conduct Regular Meetings
Regular meetings with security guards can help you stay up-to-date with security issues and concerns. During these meetings, you can discuss security incidents, review security protocols and procedures, and provide feedback on security performance. Regular meetings can also help you build a strong working relationship with the security guards.
3. Provide Access to Important Information
To ensure that security guards can respond quickly and effectively to security incidents, you must provide them with access to important information about your property or business. This includes floor plans, emergency contact information, and relevant safety protocols. Make sure that this information is easily accessible and updated regularly.
4. Set Clear Expectations
Setting clear expectations for security guards is crucial to ensure maximum safety. This includes outlining their responsibilities, their authority level, and what actions they should take in different situations. You should also provide them with specific guidelines for handling incidents, including when to contact law enforcement.
5. Encourage Communication with Employees or Tenants
Encouraging communication between security guards and employees or tenants can help prevent security incidents from occurring. Employees or tenants may have information about security risks or concerns that security guards are unaware of. Encourage security guards to be approachable and open to communication from others on the property.
6. Be Open to Suggestions
Security guards are on the front lines of your security program and may have valuable insights into how to improve it. Be open to suggestions from security guards and consider implementing them. This can help improve the overall effectiveness of your security program.
7. Develop Emergency Response Plans
Developing emergency response plans is crucial for ensuring the safety of your employees, customers, and assets in an emergency. These plans should include evacuation procedures, communication protocols, and procedures for contacting emergency services. Security guards should be trained in these plans and should be able to execute them in the event of an emergency.